Published: May 11, 2023
by Gabrielle Pickard-Whitehead
In Small Business News
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Phonism, a leading provider of intelligent Device Lifecycle Management (iDLM) solutions, has announced its integration with Zoom Video Communications, Inc. and its official launch into the Zoom App Marketplace. This integration enables businesses of all sizes, including small businesses, to deploy and manage IP phones at scale on Zoom Phone, a feature-rich cloud phone system. Phonism’s strategic Bring Your Own Device (BYOD) approach allows a wide range of previously unsupported devices to be powered by Zoom Phone.
The seamless integration between Phonism and Zoom Phone streamlines and centralizes VoIP phone provisioning, management, compliance, and customer experience across multiple devices. Connecting the two platforms provides an automatic hierarchy sync and imports devices into a feature-rich admin and user experience. Phonism also offers a compliance lock for supported devices on Zoom Phone, preventing tampering or misconfiguration of settings and firmware. This integration reduces the need for technician onsite visits and enables customer self-service, effectively eliminating most device-related support tickets.
Key benefits of Phonism’s integration with Zoom Phone include:
- Multi-Vendor Zero-Touch Provisioning
- Universal Visual Device + Button Management
- Elimination of XML + Config File Management
- Compliance Lock + 5-Tier Hierarchy Stackable Templates
- Remote Command + Control (Reboot, Reset to Factory)
- Bulk Move, Add, Change, Delete (MACD)
- Network + SIP Management Tools
- Support for 260+ Devices, including Avaya, Mitel, and many others
Steve Lazaridis, Founder and CEO of Phonism, said, “We are excited to be working with Zoom to help support additional device types for Zoom Phone as well as accelerate expansion into the Enterprise sector and increase our overall addressable markets.”
Mitch Ricks, Global Leader ISV Partners, commented on Zoom Phone’s growth, stating, “Phonism helps our customers to support a wide variety of device manufacturers while simplifying their migration to the cloud.”
Phonism, founded in 2012 in Tampa, Florida, aims to help service providers, manufacturers, distributors, and app developers eliminate the complexities of provisioning, deploying, and managing VoIP devices throughout their lifecycle. The company’s vendor-agnostic approach allows customers to expand their Total Addressable Markets (TAM) by taking advantage of revenue-producing, profit-generating BYOD opportunities. Phonism customers can win more deals, deploy faster, and maintain devices efficiently with innovative and enhanced self-service experiences.
With the Phonism-Zoom Phone integration, small business owners can now benefit from improved device management and deployment, allowing for increased efficiency and reduced costs. The partnership demonstrates the companies’ commitment to simplifying VoIP phone management and providing innovative solutions for businesses of all sizes.
For more information about Phonism and their solutions, visit their website at www.phonism.com.
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Image: phonism
Gabrielle Pickard-Whitehead is a professional freelance writer and journalist based in the United Kingdom. Since 2006, Gabrielle has been writing articles, blogs and news pieces for a diverse range of publications and sites. You can read “Gabrielle’s blog here.”.
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Today, Phonism, a leading telecom business platform, is excited to announce its integration with Zoom Phone, bringing its customers cloud phone system capabilities.
The integration of Phonism and Zoom Phone enables companies to provide their employees with robust phone solutions, making it easier to manage and increase productivity. By combining services and scalability, customers now have the empowerment to manage their phone system much more efficiently.
With the integration, Phonism customers now have access to Zoom Phone’s extensive functionality, such as auto-attendant and IVR, ring groups, hunt groups, caller ID, and beyond. Companies are now able to make and take calls, assign and reassign phone numbers, transfer calls, and use voicemail across any device. They can also join meetings directly from their desk phones, eliminating the need to switch back and forth between different platforms.
In addition, customers can use Phonism’s unified interface to deploy and manage all their business communications, including their phone system. This makes it easy for their IT teams to get up and running quickly, giving more time back to focus on the core business.
The new integration between Phonism and Zoom Phone will provide customers with a complete phone system experience, allowing them to manage their business communications with ease. Thanks to the scalability of the two platforms, companies of all sizes can easily expand their capabilities without having to worry about compatibility.
With the integration of Phonism and Zoom Phone, businesses now have the power to communicate more effectively with their customers. It will also enable them to reduce their telecom costs and deliver better service to their employees. We are excited to be able to bring such a powerful combination of phone systems to our customers.
